Wing Legal operated by PCS1 Services Limited

E-mail: contact@wing.legal

We currently collect and process the following information:

While most of the personal information we process is provided to us directly by you for one of the reasons listed further down below, we also receive personal information indirectly, from the following sources in the following scenarios:

• We utilise Cookies within our website (for more details, see the section titled “Cookies”, below). Cookies help us understand how you interact with our website and services, enabling us to provide a more personalised and seamless experience for you.

• If you’re using a location-enabled browser, we might gain access to information regarding your geographical location and, if applicable, details related to your mobile device. This provides us with the ability to offer content that’s relevant to your specific location and to enhance our services based on the devices you’re using.

• We may also collect information from third parties, including service providers.

• As you navigate through our website, we collect certain information. This includes your Internet Protocol (IP) address, personal user settings, MAC address, cookie identifiers, details of your mobile carrier, unique identifiers related to mobile advertising, and information about your browser or device. We also gather data about the Internet Service Provider you’re using. In addition, we automatically collect data relating to your interaction with our website. This encompasses the pages you visit before, during, and after using our website, the links you click on, the types of content you interact with, along with the frequency and duration of your activities. This comprehensive data collection allows us to better understand your usage patterns and preferences, which in turn helps us to enhance our website and our services.

• Account Administration: We use personal data for creating and managing your account, ensuring seamless user experience.
• Transaction Processing: Your data aids us in processing orders, transactions, and handling billing and payments.
• Service Provision: We utilise your personal data to fulfil your requests for products, services, or information.
• User Support: Your data allows us to offer comprehensive assistance and support related to our services.
• Service Enhancement: We use personal data to refine our services, encompassing elements such as testing, research, internal analytics, and product development.
• Personalisation: By understanding your preferences, we can personalise our services, website content, and communications.
• Location-Based Content: By collecting data about your geographical location, we can provide content and services relevant to your specific location.
• User Interaction and Engagement Analysis: By tracking the pages you visit, the links you click, the content you interact with, and the frequency and duration of your activities, we gain insights into your usage patterns and engagement. This helps us understand which parts of our website are most engaging and useful to our users, and improve areas that are not meeting user expectations.
• Engagement Analysis: We use your personal data to gauge interest and engagement levels in our services.
• Security and Fraud Prevention: Your data is crucial in conducting fraud protection measures, maintaining security, and debugging efforts.
• Marketing and Communication: Personal data helps us in marketing our services, presenting tailored advertisements, and communicating about your account or any activities on our services, along with other administrative matters such as policy updates.
• Legal and Business Obligations: We utilise personal data to fulfil our legal obligations, protect rights and safety, enforce agreements, respond to claims, resolve disputes, pursue business development initiatives, run our firm’s operational processes including recruitment, maintain and develop our business relationships, identify services of potential interest, and process and respond to requests, enquiries or complaints.

We may share this information with our affiliates (meaning entities under common control with us, controlled by us or that we control), service providers, advisors, sub-contractors as well as any other entity that we may be required to share information with for the purposes of providing services to you or fulfilling our legal obligations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting legal@wing.legal

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

We use industry-standard methods to keep your personal data safe, both online and offline. This helps to shield your info from unwanted access, misuse, unapproved changes, and accidental loss.

Our team, partners, and any third-party service providers who handle confidential information, like your personal data, are under confidentiality obligations.

However, remember that online communications are inherently insecure and there are always risks in communicating over the internet.

We retain personal data for as long as there is a lawful basis to do so. We will keep these legal bases under review. If we no longer have a lawful basis for personal data to be retained, we will either erase the relevant personal data or (at our discretion) anonymise it.

Our website uses cookies, which are small text files that are downloaded to your device when you visit. These cookies improve your experience by remembering your preferences, tracking your use, and enabling site operations. They are used in a variety of ways, such as providing personalised content, allowing you to connect to social media, and enabling us to analyse site operations.

There are two types of cookies we use: persistent cookies and session cookies. Persistent cookies remain on your device between browsing sessions and are activated each time you visit our website. They may remember things like your login details. Session cookies, on the other hand, link the actions of a user during a browser session, which starts when you open the browser window and finishes when you close it. These cookies are deleted once you close your browser.

We use different categories of cookies, which include strictly necessary cookies, functionality and performance cookies, analytics cookies, and marketing cookies. Strictly necessary cookies enable the website to function and cannot be switched off in our systems, whereas functionality and performance cookies ensure the website’s expected functionality. Analytics cookies allow us to measure and improve the performance of our site, while marketing cookies are used by our advertising partners to show you relevant adverts on other sites.

Despite the benefits of cookies, we understand if you prefer to disable them. You can adjust your cookie preferences at any time in our [Cookie Settings] or in your browser settings. However, do note that if you choose to disable certain cookies, parts of our website may not work properly.

Our website also uses cookie and tracking technology in some of our email updates to see whether emails are opened, replied to or forwarded, and whether links are followed. This helps us improve the services we offer. You can unsubscribe from our email updates or disable tracking at any time.

By continuing to use our website without changing your settings, you consent to our use of cookies as described above. To learn more about cookies and how to manage them, you can visit www.allaboutcookies.org and www.youronlinechoices.eu. Information about how to change your cookie setting on any browser is available here.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at legal@wing.legal if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at legal@wing.legal.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk